Nicole Snapp-Holloway is a founding partner at Stiletto Legal Group, a boutique firm in Edmond, Oklahoma, dedicated to representing plaintiffs in nursing home negligence and elder abuse litigation across Oklahoma. With more than 25 years of litigation experience—15 of them focused exclusively on long-term care cases—Nicole has become a consistent voice in efficient, tech-forward advocacy, especially through her use of innovative tools like the LIT SUITE applications by LIT Software.
Although TrialPad is the LIT SUITE's best-known product, Nicole emphasizes that her day-to-day workflow is driven by DocReviewPad, TranscriptPad, and most recently, TimelinePad—an app she calls “the missing link for organizing complex patterns of neglect.”
“When your case spans months or years of charting 1,000+ pages of records and inconsistent care across dozens of staff members, you need more than a trial presentation tool. You need a system. That’s what LIT SUITE gives us.”
Building the Case: DocReviewPad and AI Integration
At Stiletto Legal Group, Nicole has developed customized workflows using DocReviewPad to review, tag, and analyze thousands of pages of nursing home records. She begins by importing scanned medical records into DocReviewPad, applying Bates stamps, then breaking larger files into smaller, topical volumes—nursing notes, physician orders, MARs, TARs, vitals, assessments, etc.
She then assigns custom Issue Codes for each case, including color-coded identifiers for staff members, medical complications, medication changes, and red flags in the chart. This granular organization enables secure document exports for AI analysis.
Nicole understands that AI is another tool in her arsenal, but like everything else, it must be used wisely. Running large documents randomly through AI engines risks overbreadth, missed patterns and even worse, hallucinations.
“We export tagged subsets of records directly from DocReviewPad into structured folders. Those can be reviewed by our AI systems for particular, structured analysis. LIT SUITE allows us to carefully control the information AI uses for a given prompt. This gives us confidence in output for demand letters, identify standards of care violations, and create medical chronologies. That level of automation wasn’t possible without the precision tagging we do in DocReviewPad.”
Nicole has used this method to rapidly prepare pre-litigation demand packages in complex wrongful death and pressure ulcer cases, dramatically reducing prep time while increasing clarity.
Revealing the Pattern: TimelinePad in Nursing Home Cases
In 2024, Nicole and her firm began leveraging TimelinePad to map out adverse event timelines in neglect cases. In cases involving malnutrition, fall injuries, or prolonged deterioration, TimelinePad has become essential in showing how a facility failed to intervene.
“When you can show that a resident’s weight dropped 20 pounds across two MDS assessments and tie that to canceled nutrition consults, missing notes, or weekend understaffing, it clicks with the jury. TimelinePad makes that possible.”
Nicole builds interactive, color-coded timelines from tagged documents and testimony, incorporating photos, vitals, and staff assignments. The timelines are exported as PDFs for mediation binders or presented live using her MacBook or iPad in depositions and court.
DocReviewPad is also a game changer when it comes to deposition preparation. Tagging documents with witness names, such as nurse aids, physicians, administrators, etc., allows you to export all necessary documents for a particular witness with a few keystrokes. Pulling a few hundred pages from a 10,000-page nursing home chart used to take days; now it takes seconds.
That same export also becomes the foundation for her deposition outlines.
During deposition, Nicole ensures TranscriptPad is loaded with the entire transcribed record of the case to date. A search for a term referenced by a previous witness yields instant results during the deposition. This allows her to compare other testimony of witnesses, experts, etc. and refine her questions for every witness as the deposition proceeds.
Efficiency with Purpose
Nicole’s approach is grounded in the belief that lawyers owe their clients not only diligence but technological competence. She regularly researches new tools and workflows, and she’s been an early adopter of AI-driven demand drafting, thanks to her use of DocReviewPad’s precise export tools.
“Technology doesn’t replace strategy. It clears the runway for strategy.
LIT SUITE lets us do more, faster; and do it better.”
Learn More About Nicole Snapp-Holloway:
Firm Website: www.stilettolegalgroup.com
LinkedIn: https://www.linkedin.com/company/stiletto-legal-group/?viewAsMember=true
