Last updated: 15 September 2022
This privacy statement covers the site https://www.litsoftware.com (the “Site”) and the LIT SUITE® family of unique and proprietary legal software applications, including but not limited to TrialPad®, TranscriptPad®, DocReviewPad®, ExhibitsPad®, TimelinePad®, and any applications added to the LIT SUITE® (the “Service” or “Licensed Software”). If you have questions or concerns regarding this statement, you should first contact us at email@example.com.
LIT SOFTWARE LLC ("us", "we", or "our") operates the Site and Licensed Software, and is the sole owner of any information collected therefrom.
INFORMATION COLLECTION & USE
In certain instances, we collect personally identifiable information from our users at several different points on our website and in the Licensed Software. This statement informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service, and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this statement. Unless otherwise defined in this statement, the terms used herein have the same meanings as in our Terms & Conditions, and, as applicable, the Standard End User License Agreement and the Enterprise Program End User License Agreement, the current versions of which are available at http://www.litsoftware.com/legal.
Service: the website and LIT SUITE family of applications developed and operated by LIT SOFTWARE LLC.
Personal Data: data about a living individual, who can be identified from such data (or from those and other information either in our possession or likely to come into our possession).
Usage Data: data collected automatically, either generated by the use of the Service, or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: small text files stored on your device when you view content on the Site or the Service.
Data Processor (or Service Provider): any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various third-party providers to process your data more effectively.
Data Subject (or User): any living individual who is using our Service and is the subject of Personal Data.
Google Analytics: a web analytics service offered by Google, Inc., which tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service.
Firebase: another analytics service provided by Google, Inc.
LIT SUITE is a subscription-based service. We may ask you to provide personally identifiable information required to fulfill your request for service.
From time to time we may provide you the opportunity to participate in surveys or provide feedback. If you participate, we will request certain personally identifiable information from you. Participation is completely voluntary, and you therefore have a choice whether or not to disclose the requested information, which typically includes contact information, and your use of the Service. We may also use this information to monitor site traffic, personalize the site, and/or to send an email newsletter, or other notifications.
USES OF INFORMATION
LIT SOFTWARE LLC uses the collected information for the purposes of understanding our users’ geographic and demographic distribution, to improve and modify our products to better meet our user’s needs, and to enable effective communication with our customers.
COMMUNICATIONS FROM THE SITE
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you.
We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email (if it was provided to us). You may opt-out of receiving email notifications from us any time, using the unsubscribe link at the bottom of any email message.
From time to time, we may also send you in-app notifications, which will appear as a message within one or more of the Licensed Software. These notifications will be primarily related to updates, tutorials, and similar resources intended to improve your use of the Service. Generally, you may not opt-out of in-app communications, which are not promotional in nature.
Aggregate Information (non-personally identifiable)
We may share aggregated demographic information about our user base with third parties. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
TYPES OF DATA COLLECTED
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
· Email address
· First name and last name
· Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
When you access the Service with a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data ("Usage Data").
Examples of Cookies we use: We use session cookies to operate our Service. We use preference cookies to remember your preferences and various settings. We use security cookies for security purposes. If you reject cookies, you may still use our site, but your ability to use some features may be limited.
USE OF COLLECTED DATA
LIT SOFTWARE LLC uses the collected data for various purposes:
· Provide and maintain our Service
· Notify you about changes to our Service
· Allow you to opt-in to interactive features of our Service
· Provide customer support
· Gather analysis or valuable information so that we can improve our Service
· Monitor the usage of our Service
· Detect, prevent, and address technical issues
· Provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those that you have already purchased or inquired about (unless you have opted out of receiving such information).
Retention of Data
LIT SOFTWARE LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security, to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods. To revoke consent to Personal Data processing and/or request that your account be deleted, use the Delete Account option within the apps.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States, and process it there.
DISCLOSURE OF DATA
Disclosure for Law Enforcement
Under certain circumstances, LIT SOFTWARE LLC may be required to disclose your Personal Data if required to do so by law (e.g., a subpoena) or in response to valid requests by public authorities (e.g., a court or government agency).
LIT SOFTWARE LLC may disclose your Personal Data in the good faith belief that such action is necessary to:
· Comply with a legal obligation
· Protect and defend the rights or property of LIT SOFTWARE LLC
· Prevent or investigate possible wrongdoing in connection with the Service
· Protect the personal safety of users of the Service or the public
· Protect against legal liability
SECURITY OF DATA
The security of your data is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot and do not guarantee its absolute security, and we cannot be held liable for unauthorized disclosure of Personal Data.
Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)
California law requires us to inform you whether this website responds to Do Not Track ("DNT") signals. Because there is no clear meaning on what DNT signals are or how they work, this website does not respond to them.
GENERAL DATA PROTECTION REGULATION (GDPR)
We may process your Personal Data because:
· We need to perform a contract with you
· You have given us permission to do so
· The processing is in our legitimate interests and it is not overridden by your rights
· For payment processing purposes
· To comply with the law
Your Rights Under GDPR
EEA residents are entitled to certain data protection rights. LIT SOFTWARE LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you, and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
· Right to access, update, or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
· Right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
· Right to object. You have the right to object to our processing of your Personal Data.
· Right of restriction. You have the right to request that we restrict the processing of your personal information.
· Right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
· Right to withdraw consent. You also have the right to withdraw your consent at any time where LIT SOFTWARE LLC relied on your consent to process your personal information.
To make any such request, contact firstname.lastname@example.org.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
We also encourage you to review the Google's policy for safeguarding your data (see https://support.google.com/analytics/answer/6004245).
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors).
These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
LINKS TO OTHER SITES
This Site and the Licensed Software may contain links to third-party sites that are not owned or controlled by us. Please be aware that LIT SOFTWARE LLC is not responsible for the privacy practices of such other sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We strongly encourage you to be aware when you leave our Site, and to read the privacy policies of each and every website that collects personally identifiable information. This privacy statement applies only to information we collect.
LIT SOFTWARE LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use the Site and/or Service only with the express permission of your parent or legal guardian. If you are a parent or guardian of a minor child less than 18 years old and you are aware that they have provided us with Personal Data, please contact us immediately at email@example.com. If we become aware that we have unwittingly collected Personal Data from a minor child less than 18 years old, without appropriate consent, we will take necessary steps to remove that information from our servers.
CHANGES TO THIS POLICY